Terms & Conditions


These Terms and Conditions of Use (the “Terms of Use”) apply to  websitet www.sibiapalace.com.


All prices are charged in Australian dollars and include 10% GST.


During online promotions all discounted prices are as marked, unless a promotional code needs to be entered at Checkout to redeem the offer. No further discounts will apply and cannot be used in conjunction with any other offer. Offers are available only while stocks last, for a limited time only and can end without notice. On-line offers do not always run concurrently with in-store promotions Special on-line discounts/offers will therefore not necessarily be available in-store.


Free shipping on order above $55

– First 100 customers will get free shipping on order above $55

– Discount applies at checkout

– For a limited time only, free delivery is on STANDARD POSTAGE

Not in conjunction with any other offer unless advertised other wsie


Offer valid of social media and website orders

Any order above $89 will go in the draw

Social media participants need to LIKE page, SHARE our facebook page on their profile, TAG a friend and COMMENT on the competition post

If you have not LIKED/ TAGGED/ SHARED OR COMMENTED your entry is not valid.

Competition winner will be announced on or social media and website and a notification will be sent to them to their registered email address.


10% Off on all Products order Above 115$. Use the Coupon Code SAVE 10
Note: One Coupon Can Be used At one time.


All Australian deliveries are registered and shipped via Australia Post& various courier services. Order processing time is between 12-72 hours. Order delivery timeline is between 2-10 business days. During sale and promotional periods your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch.


While every effort is made to display the colours of our products appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.

Always refer to product description to get the idea on right colour

Our stock is sourced from various suppliers always refer to the product measurements before placing an order to make sure it is according to your requirement

Disclaimer: We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.

Eco Friendly: We are very Eco Friendly People. We don’t use any kind of plastic material for the packing or anything. We always try to use the best and good material for packing that can be used by our Customers Again and Again. We are taking an Initiative in keeping our environment very Clean and Eco Friendly.

Sibia Palace wish to indulge your every whim of shopping and we hope you adore and love what you order from us, at Sibia Palace we stand behind the quality of our product, we conduct a thorough inception before our products are shipped to you., but if you come across a manufacturing fault, please contact us at care@sibiapalace.com as soon as possible. Refunds cannot be guaranteed without prior photographic evidence of the fault.

For any enquiries on  Terms and Conditions you can mail us at customerservice@sibiapalace.com