Terms & Conditions


These Terms and Conditions of Use (the “Terms of Use”) apply to  website www.sibiapalace.com


All prices are charged in Australian dollars and include 10% GST.


During online promotions all discounted prices are as marked, unless a promotional code needs to be entered at Checkout to redeem the offer. No further discounts will apply and cannot be used in conjunction with any other offer. Offers are available only while stocks last, for a limited time only and can end without notice. On-line offers do not always run concurrently with in-store promotions Special on-line discounts/offers will therefore not necessarily be available in-store.


Promotion Change from time to time. Have a look at promotions page for more detailed info.


All Australian deliveries are registered and shipped via Australia Post & various courier services. Order processing time is between 4-72 hours. Order delivery timeline is between 2-10 business days.  We offer both regular & express post and is available for customer to choose. During sale and promotional periods your order will be processed and dispatched as quickly as possible from our warehouse. However, busy periods could result in some delays with dispatch.


While every effort is made to display the colours of our products appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate.

Always refer to product description to get the idea on right colour

Our stock is sourced from various suppliers always refer to the product measurements before placing an order to make sure it is according to your requirement

Disclaimer: We reserve the right to cancel any order that we consider to carry a high risk in terms of credit card fraud or in the case of an internal system error.

Eco Friendly: We are very Eco Friendly People. We don’t use any kind of plastic material for the packing or anything. We always try to use the best and good material for packing that can be used by our Customers Again and Again. We are taking an Initiative in keeping our environment very Clean and Eco Friendly.

Sibia Palace wish to indulge your every whim of shopping and we hope you adore and love what you order from us, at Sibia Palace we stand behind the quality of our product, we conduct a thorough inception before our products are shipped to you., but if you come across a manufacturing fault, please contact us at our facebook page www.facebook.com/sibiapalace as soon as possible. Refunds cannot be guaranteed without prior photographic evidence of the fault.

For any enquiries on  Terms and Conditions you can mail us at sibiapalace@outlook.com.au