Sibia Palace understand your excitement & knows you want to receive your order as soon as possible. We have designed our business with quick & efficient handling processes.

We have partnered with multiple courier services and Auspost to provide you with the affordable and quick delivery

Handling Time: Sibia Palace will process all in stock order between

4-48  hours.

Delivery period:

Express Delivery: Orders will be delivered within 2 business days from the time of order received.

Standard Delivery: Orders will be delivered between 4-10 working days.

Extra days may be taken for local holidays, Australian national holidays, weekends and sale time.

· Insurance : All Sibia Palace parcels are insured for lost in transit

Claiming requirements:

  1. The parcel has been lost in transit: that is, it was lost after it was scanned as picked up from sibia palace, and before it was scanned as delivered (either with Authority To Leave or with a signature)
  2. You must have made the initial enquiry no more than 20 business days since the last date in the delivery ETA range
  3. You cannot claim insurance if your parcel is also covered by a third-party insurance provider and have already filed a claim with them

· International Delivery:  Sibia Palace is now offering delivery to New Zealand, Canada & America. Please select international delivery option for right costings. 

Currently international deliveries are not insured. For ease of mind contact us to add insurance after placing the order. 

Purchasing Online

· All prices quoted are in Australian dollars and include GST. Prices are correct at time of purchase but are subject to change without notice.

For International Orders the charges are converted in your Countries relevant currency

· When placing your order, please ensure you double check the size prior to payment to avoid any delay in processing your order.

· All stock is subject to availability. Actual colors of the products may vary as every computer monitor has a different color reception capability so everyone sees these colors differently. We try our best to edit and make our photos as life-like as possible. But we cannot guarantee that the color you see on your monitor screen depicts the true color of the product. Sibia Place is not responsible for any items that run out or are discontinued while displayed online. Please check the size guide to ensure you are purchasing the correct size.

Receiving Your Order

· Please check your order against the packing list before opening or using the items. If there is any discrepancy, please contact Customer Service at and we will endeavor to respond to your query within 72 hours.